Free shipping in EU from €250. Processed and shipped within a week.

FAQ

This webshop is only accessible for stores and companies that want to purchase products from inkylines. This requires a valid VAT number and an account. Consumers can view and purchase inkylines products via inkylines.nl.

How to get access?

Create an account via the registration page. You will then receive an email to validate your account. After this the registration will be processed. If the concept of your (web) store matches inkylines, your account will be approved and you'll receive an e-mail that you can log in to the webshop .

What are the conditions?

  • No minimum order quantity.
  • The first order will be sent once payment has been made. Consecutive orders are subject to a payment term of 30 days.
  • The retail price must be equivalent to the recommended consumer price stated in the item description.
  • Photo material may be used from the website and instagram .
  • Read the terms and conditions ›

What are the shipping costs?

The shipping costs vary depending on the country and size. The costs are calculated in the shopping cart. Free shipping in the Netherlands for orders over €150. For Germany, Belgium, France, Italy, Austria and Denmark free shipping from € 250.


Important! Shipping costs to countries outside Europe always consist of two parts; standard shipping + a weight surcharge per kilo. The standard shipping costs are calculated immediately when placing the order. Afterwards, an invoice with the weight surcharge will follow.

Please note international orders may attract import costs if outside the EU.

What is the delivery time?

Orders are processed and shipped within 5 business days, unless stated otherwise with a product. You'll receive a shipping confirmation with track & trace code via e-mail when the order has been shipped.

What are the payment methods?

You can pay your order via:

  • iDeal
  • PayPal
  • Creditcard
  • Bancontact / Mister Cash
  • or bank transfer

For these payment methods no additional fee will be charged. All payments are made within a secure payment environment. The traffic around payments between Mollie (the checkout) and the website also takes place in a secure manner.

Who makes the products?

The prints are made from original and hand-drawn illustrations by Anouk Corver. The illustrations are printed on 300 gram sustainable paper with FSC quality mark. The card holders are made by hand from wood with FSC quality mark.

Copyright and image rights rest on inkylines products. The illustrations and photos are protected by copyright and are the property of inkylines.

How are the products packaged?

The greeting cards, gift tags and card sets are packed in a plastic case with wrapper. All A5 & A4 posters are packed in a plastic sleeve with a cardboard and information sheet behind the illustration. The products are delivered without frame, passe-partout and envelope.

What are the options for a collaboration?

inkylines does not make customized drawings at the moment, but there are other options. Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will get in touch as soon as possible!

How can I return the order?

When for any reason you’re not totally happy with your purchase you can return the item unused and in original packaging within 14 days after delivery. Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. for more information. The amount will be refunded as soon as possible. The return shipping costs are for your own account.

Has a product arrived damaged?

You are of course entitled to a new product. Contact me as soon as possible via This email address is being protected from spambots. You need JavaScript enabled to view it. and send a clear photo of the damage.

I've missed my delivery, now what?

You will receive a notification if the delivery after the first attempt at the shipping address wasn't successful. Your parcel will then be delivered at your nearest PostNL-location. This location in most countries will hold on to your parcel for one week. If you don't pick up your package in due time, it will be sent back. To resend the package, shipping costs will be charged.

inkylines

  • Anouk Corver
  • Based in the Netherlands
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • KvK 59136561
  • IBAN NL66 KNAB 0255 2522 77 inkylines
  • Bic KNABNL2H

Terms & conditions

Click here for the terms and conditions.